Outlook is that email client at which millions of users are relying.
It’s a Microsoft product and comes included with every Windows OS running computer or laptop.
If you’re new to it then after using it for a while, you’ll start feeling as it’s a premium application but it’s available for free.
If something wrong happen within Outlook then it can stuck the whole email dependent operations and it can seriously hurt a business depending on it.
A common issue which users face is that Outlook shows disconnected. It’s a common problem which can be solved easily.
I’m going to share a troubleshooting guide here that will guide you to fix the problem if the Outlook shows disconnected.
Reasons why Outlook shows disconnected
Before starting with the fix let us examine the probable reasons why Outlook shows disconnected and something stopping you from accessing your favorite email client.
#1 Server issue from Microsoft side
Probabilities of having server issue from Microsoft side that can bring down whole Outlook network are very few but still we can’t just ignore its existence. If this is the exact reason then you can’t do anything rather than waiting for the issue to be fixed from Microsoft developers, although you can contact them to have a detailed look into the matter at your end.
#2 Server issue at your side
Now this is the second most probable reason why Outlook must be showing disconnected status. Either internet connection at your end isn’t working for the moment or there is something wrong in server configuration.
So I recommend you to either look into server configuration on your own or call the person responsible for managing and supporting server side. If internet connection is down then ask for help from representative of your ISP.
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How to ‘Fix Outlook Shows Disconnected Problem’ on your own
I’ve mentioned two reasons above and if First is the one in your case then you simply can’t do anything rather than waiting to get support from Microsoft side. But if Second one is the reason then you can at least try doing certain things rather than sitting idle.
Ping is a CMD command that can help you test whether server at your computer is running or not. Simply open CMD from Run console and type ‘Ping IP-address’ and hit enter. Mention exact IP address in place of IP-address text in the phrase.
If you’re getting request time out error then server isn’t responding which is causing internet to stop but in other case if data is reported being received and sent then everything is fine at the server side.
Trying with Work Offline option
Next to try (if server is pinging fine) is to try out Work Offline option in Outlook itself. Open your account and click on ‘Disconnected’ option at the right bottom corner.
From the appearing menu, check and uncheck this option and make sure you left it at the disable mode (Work Offline option is unselected). This will sort out the issue when you retry using Outlook again.
There are certain other things as well which can try and you’re already familiar with them (so no need for me to explain them separately). You can reboot your computer completely or even stop all MS Office applications once and then re-starting Outlook again.
Do let me know which method sort out the issue at your side on which operating system windows xp, 7, 8, or 8.1 . Peace.