How to Remove Malware from Your PC or Mac

How to Remove Malware from Your PC or Mac

Whether you are using a PC or Mac, malware does not care. It seems these days that it is easier to contract malware then it is a standard virus such as Trojans and key loggers. Part of this reason is that malware is much easier to contract then these other viruses, especially because Internet hijackers are becoming more and more diligent in working with advertisers to get ads or toolbars in front of users so they can earn credit and get paid. Regardless if you are running a PC or Mac, this is a how to guide of how to remove malware easily and effectively.
Malware Removal for a PC

The manual way to remove adware is typically the same for most browsers but we will use Google Chrome as an example as it is the most widely used.

  • First locate the icon found here when you open Google Chrome.chrome
  • Go into “Tools” where you will find “Extensions.”
  • On Extensions you will find enabled extensions. You want to disable them then delete them.
  • Sometimes you will have malware that installs itself on your PC as well as you also want to go into your programs folder.
  • On your start menu in the search box type in Uninstall Programs.
  • You will see all of your programs and uninstall the programs causing the issue.

Using Malware Software for Your PC

Advanced malware programs should be used with this method. Before you do anything find a good malware scanner to download and install. We recommend Malwarebytes but you can use any program you want.
The first thing you want to do on your PC is to disable or disconnect the Internet. You will want to disable the Internet.
Simply follow these steps to disable your Internet connection for a notebook if you are not familiar with a PC.

  • Go in your start menu and click on the Control Panel.
  • Click on Network and Internet where you will then click on Networking and Sharing Center.
  • On the right hand side of “View your active networks” you will see “Connect or Disconnect.”
  • When you click on that then it will bring up your current connection and you can see what network you are connected to. Click on the connected network and click on the disconnect button.

If you are familiar with a PC notebook then find the following network bar.

network bar

 

 

  • The bar will be a signal bar as in the picture.
  • When you click on that then it will bring up your current connection and you can see what network you are connected to. Click on the connected network and click on the disconnect button.

For a notebook or desktop that is not connected wirelessly then simply unplug your Ethernet cable.

The reason we disconnect from the Internet is because any virus or malware program needs to connect with the Internet hijacker over the Internet. If there is not Internet connection to transmit data to and from then this essentially disables the internet hijacker’s performance.
What you want to do next is to restart your PC. While your PC restarts press the F8 key on your keyboard until you see a screen that says “Advanced Boot Options.” Select the safe mode option and then your computer will go into safe mode.
After your computer boots in safe mode then you want to clean your disks on your computer. You do not need to download a program as this is already installed on Windows. In the start menu at the bottom you will see a search box and type in Disk Cleanup. Click on the disk cleanup that comes up in your search result and delete all temporary files.
The next part will be to use the malware scanner you previously installed. Run that program and it will detect your malware then remove it.

Malware Removal for a Mac

In a Mac we will show you how to remove it manually or through a malware program.

  • In your Safari menu you want to go to the preferences option. When you do, look for the option that specifically says “Extensions.” You will be looking for plugins and you can select the ones you are not familiar with, with any programs or you can uninstall them all by clicking on uninstall.
  • Most Internet hijackers will save a different search engine so you need to go back into your Preferences tab and then go to the General tab. You want to change your default search engine to whatever search engine you want to use and then under the “New Windows open with:” and New Tabs Open With:’ sections select homepage. Underneath those options you will see a section where you can list the HTTP or HTTPS section of your homepage which can be any web address you want.

Using Malware Software for Your Mac

In the event that you have a advanced malware problem then removing it can require some additional help. You can use any malware program you want but if you are wanting our recommendation then we recommend Malwarebytes Anti-Malware for Mac.

Run the malware program and it should remove your malware.

If for some reason these methods do not work then you may have a serious malware or virus combination problem. If that is the case then please take your PC or Mac to a certified professional.

If you are a security conscious person you should check out my recommended security plugins for WordPress.

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